Custom Solutions
The harder the problem, the better.
For situations that don't fit a standard engagement model — we figure out how to solve what others can't or won't.
Most consulting firms run playbooks. They're built to deliver the expected service to the expected client with the expected outcome. That works for most problems. But some problems don't fit.
Maybe it's a threat scenario that's genuinely novel and nobody has a clear playbook for it. Maybe it's a regulatory environment so specific to your industry that standard frameworks don't map cleanly. Maybe the problem crosses domains. Cyber intersecting with legal exposure, or operational risk, or a merger situation with unusual complexity. Maybe you don't even know exactly what the problem is. You just know something needs to be solved and the approaches you've tried so far haven't gotten you there.
This is the work we find most interesting.
Custom Solutions engagements start with the problem, not the service. We have a scoping conversation, no cost, no commitment, where we try to understand what you're dealing with before we say anything about what we'd do. Sometimes that conversation reveals that one of our standard services is actually the right fit. More often, it reveals something that needs to be built from scratch.
We don't have a template for this because by definition there isn't one. What we have is the experience and the knowledge to work through ambiguous, high-stakes situations and find a path that wasn't obvious at the start. Scope, approach, timeline, and deliverables are defined together once we understand what we're actually solving for.
If you've talked to three other firms and none of them knew what to do with your situation, or if you know before you pick up the phone that what you're dealing with is unusual, this is where you start.
WHO THIS IS FOR
Organizations in niche or highly regulated industries where standard frameworks don't apply cleanly.
Companies dealing with novel threat scenarios or post-incident situations with unusual complexity.
Businesses where cybersecurity intersects with legal, operational, or strategic challenges in ways that don't fit a standard assessment model.
Anyone who has been told "we don't do that" by other firms.
WHAT TO EXPECT
Every Custom Solutions engagement begins with a no-cost scoping conversation. We ask a lot of questions. We try to understand the situation fully before proposing anything. If we think we can help, we'll tell you how we'd approach it and what an engagement would look like. If we think someone else is better positioned to solve your specific problem, we'll tell you that too. Pricing, timeline, and deliverables are defined at the scoping stage, nothing is open-ended.
